Show up when local customers search for you
Your Google Business Profile is often the first thing people see. We set it up, optimise it, and manage it so you appear in local searches, the Maps pack, and look professional when customers find you.
Get your profile sortedEverything your GBP needs
From first setup to ongoing management and suspension recovery.
Profile setup & verification
New to Google Business Profile or never claimed yours? We set it up properly from scratch, verify it, and get it live.
Optimisation for rankings
Categories, service areas, business descriptions, photos, Q&A and attributes — all the signals Google uses to rank local results.
Review management
Build a process for collecting more reviews and handling responses professionally. More reviews = higher trust = more clicks.
Ongoing management
Monthly posts, photo updates, and profile maintenance so your listing stays active and relevant in local search.
Suspension appeals
GBP suspensions are stressful and damaging. We have experience writing effective reinstatement appeals and managing the process.
Spam & competitor reporting
Fake competitors, keyword-stuffed listings and spam reviews can suppress your profile. We identify and report them.
Suspension appeal process
A suspended listing means lost customers. Here's how we handle reinstatement.
Google can suspend new profiles during routine verification — we handle the appeal if it happens, so you don't have to.
Audit
Review your profile, identify the likely reason for suspension and assess what evidence is needed.
Evidence
Gather the right documentation — business registration, utility bills, photos — that Google requires.
Appeal
Write a clear, professional reinstatement request with supporting evidence that addresses Google's concerns.
Follow-up
Chase and escalate the appeal if needed, keeping you updated throughout the process.
What gets optimised
Every signal that influences your local ranking and click-through rate.
Do I really need a Google profile if my website's already working?
If your website's already bringing in business, you've done a good chunk of the work. But the people searching “plumber near me” or “beauty salon Hove” aren't seeing your website — they're seeing the local map results, which are entirely driven by Google Business Profiles. No GBP, no local pack. Here's what a GBP adds:
Visibility on Google Maps and the local pack.
The map results that appear above organic search for any local query are GBPs, not websites. Without a GBP, you're invisible to the “near me” search behaviour that most local discovery now happens through.
A direct line to action.
A GBP shows phone, directions, hours, photos and reviews in one tap — letting customers call you or get to you in seconds without needing to load your full site.
Reviews that compound.
Google reviews stay on your GBP forever, building social proof that visitors see before they even reach your website. Without a GBP, all that proof is sitting on other platforms.
Free local advertising you don't have to maintain.
Once it's set up properly, a GBP does ongoing work without you doing anything — appearing in searches, showing photos, surfacing reviews.
Is your Google listing working for you?
Get in touch for a free review of your current Google Business Profile and a clear picture of what could be improved.
Get a free GBP review